Desktop Management
Never will your company suffer from out-of-date hardware or software. Microtime will ensure that your machines are running at their best. In a corporate environment, desktop and laptop computers are one of the most important elements; they are where your employees interact with their work and customers. This is why Microtime proactively manages your desktops, keeping them up-to-date and running smoothly. If you ever encounter a problem, Microtime will be there for you. A replacement will be in place and ready to use in hours so you don't lose your valuable time.
Our desktop management tasks include installing and maintaining hardware and software, spam filtering, and administering user permissions. In recent years, security-related tasks have become an increasingly large part of our desktop management service. As a result, an increasingly large proportion of our administrative resources have been devoted to security-related tasks, such as patch management, fighting viruses and spyware, and controlling greynet applications (programs installed without corporate approval, such as instant messaging, file sharing programs, and RSS readers).
- Messaging/email with Exchange server management or hosting
- Help Desk with 24x7 support and an online customer portal
- Remote Access via a secure VPN, Microsoft's Remote Desktop Connection terminal services or Outlook Web Access for email.
- 24/7 network monitoring and management
- Security management comprised of firewall, data backup and recovery, virus defense, spam and spyware/malware protection, and encrypted wireless transmission Continuous software updates for security, patches and virus patterns Hardware break/fix support.
