Managed IT Services
If your IT business technology is not performing to its peak efficiency, how can you be?
Microtime is here to make your company as productive as possible by managing your IT services. We start from the bottom up with your outsourced IT; making sure every part of your server and network environment is connected and running at its peak efficency. Why should you be worried about running your business and running your network? With our highly trained staff on your side, we will create a package that suits your managed IT services needs and keep you running and productive.
Unlike other managed service providers for IT, who profit from the failures in your I.T. environment, we profit when you profit. Our purpose is to prevent computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss.
"Less downtime, fewer failures and higher performing systems all equal greater ROI for our clients through Microtime's managed services. At the same time, we keep it simple."
A Few Examples
- It use to be if a hard drive failed, your network system was out of commission for 1-3 days and high costs would be incurred to reload windows and the entire system. With Managed Services, Microtime Compters watch for problems before they occur and the result is the IT reapirs are far less invasive and expensive. Our Managed Services platform alerts us that your hard drive is failing. When this happens, we immediately replace the failing drive with a new one and you are up and running again in about an hour.
- It's Sunday evening, 10:30pm. We have been alerted that there is a problem caused by a power outage. We contact our client to let them know we have received an IT managed service alert. The problem is fixed by 8am the next morning, avoiding any delays to start their business day.
- Our client sees a "virus" message pop up on their computer screen. Within minutes, we call their office to let them know that we have received a virus alert. We remove the virus remotely and there is no disruption to the client.
The Benefits are Obvious
- You will avoid expensive IT repairs and IT recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place.
- You will experience faster performance, fewer "glitches", and practically zero downtime. All parts of your system will eventually degrade in performance over time, causing them to slow down, hang-up, and crash. Our IT managed services and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
- You will feel as though you have an in-house I.T. department without the costs. As our client, you'll have access to a knowledgeable support staff that can be reached quickly should you have any kind of problem or question with your manged services.
- You will receive substantial discounts on I.T. managed services that you are already buying. Most I.T. firms will nickel and dime you over every little thing they do: if you enter a contract with Microtime Computers, you'll have the option to pay one flat, affordable rate and get all the technical services you need. No hidden charges, caveats, or disclaimers.
- You will eliminate travel time and receive faster support response because the remote monitoring will enable us to access and repair most network problems right from our office.
- You will be able to budget for your managed services network support just like rent or insurance and avoid unexpected emergency costs.
- You will sleep easier knowing the "gremlins" are being watched and kept out of your network.
- You will have safeguarded data. The data on your hard disk is always more important than the hardware that houses it. If you rely on computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.
- You will stop seeing annoying pop-ups and spyware from taking over your computer and network.
- You will gain incredible peace of mind. As a business owner, you already have enough to worry about. Microtime Computers will make sure everything pertaining to your managed services is handled so you don't have to worry about it.
Packages custom tailored to you.
Our goal at Microtime is to give you top quality managed IT service at an astoundingly cost-effective price. Microtime will custom tailor a service package that suits your IT outsource requirements. Whether it be support for a 120 person company, for a home business, or for your personal household we will provide you with the managed service that serves you best.
- Firewall and VPN Services
- Managed Spam Blocking with daily Quarantine emails
- Managed Virus Protection
- Managed Spyware Protection
- Onsite and offsite backup servers
- Disaster recover
- Same or next day onsite replacement
- Premier Dell Gold Partner
- Monthly charges or annual contracts
- Onsite installations and integrations
- Custom Web Design
- Intelligent Website Search Engine Optimization SEO
- Includes all updates, management and support, including Windows PCs.
- Offsite data backup and server disk imaging included
- We offer individual services or full management
- Network documentation and "asset management
- Managed "Trouble Ticket" System
- Controlled "security Policies" keep your data secure
- 5 minute response time for remote support
- 24/7 system monitoring and 24/7 Protection
